Frequently Asked Questions and Answers
About our clothes
How do I know what size to choose?
What material do you use for padding?
Our materials is Oeko-Tex certified fabrics and does not contain Hazardous Chemical Substances in accordance with EU directives. We have chosen a down-like material in synthetic / microfiber because unlike other materials they keep the heat in wet environments. Syntetdun has the same thermal properties as down but it dries in no time. Dun is for dry and cold weather, and clumps together when wet, then loses its warming function. The down-like material coming from Dupont.
What fabrics do you use for the outer shell of jackets & skirts?
As the outer shell we have chosen light and tear-resistant rip-stop nylon or durable. On both jackets and skirts are the fabrics DWR- processed, or manufactured with a coating according to an index can tolerate different amounts of water. Rain garment should have, as the index of how much water it can withstand, about 2000 mm of water. Uhip’s garments can withstand 3-10000 mm of water, which means a corresponding vattenmänd rain for 1 -2 hours. The coating is made so as not to let through large droplets from the outside but därmeot water vapor, which means that the fabric releases moisture from the inside that occur when you get sweaty.
The fabrics are also CIRE treated. CIRE is a type of wax treatment that makes the fabric soft and durable but also to withstand moisture better.
Shipping & payment
Do you ship wolrdwide?
Yes, we deliver by UPS or DHL worldwide. See more information about shipping here!
How much do I pay for shipping?
For all orders outside Sweden we charge 7 €
Can I track my delivery?
How long will it take for me to recieve my delivery?
How can I pay for my product?
We accept PayPal, where you can pay by logging in to your PayPal account, or by using credit card such as VISA and Mastercard.
Changes & returns
I want to change the size of my garment, how do I do?
We offer free returns! Just let us know what you like to change and what new garment you would like instead, by register your change here! You use the postage-paid return label that came with your package, to send your garment back to us.